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Privacy Policy

PRIVACY POLICY NOTICE

Last updated May 12, 2024

This privacy notice for LIVE FOLKS, INC (doing business as LIVE FOLKS) (“LIVE FOLKS,” “we,” “us,” or “our “), describes how and why we might collect, store, use, and/or share (“process “) your information when you use our services (“Services “), such as when you: Visit our website at https://www.livefolks.com, or any website of ours that links to this privacy notice. Engage with us in other related ways, including any sales, marketing, or events.

Your personal information: When you visit, use, or navigate our Services, we may process personal information depending on how you interact with LIVE FOLKS and the Services, the choices you make, and the products and features you use.

  • We do not process sensitive personal information.
  • We do not receive any information from third parties.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include the following: Names. phone numbers, email addresses, billing addresses

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Authorize.net. You may find their privacy notice link(s) here: . All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, etc. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may process your information to provide you with the requested service, to respond to your inquiries, to send you details about our products and services, changes to our terms and policies, and other similar information. We may process your information to fulfill and manage your orders, payments, refunds.

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

 We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

 WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We don’t share or sell your information with third-parties. Except for the parties involved in processing your information and payments. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

HOW LONG DO WE KEEP YOUR INFORMATION?

No purpose in this notice will require us keeping your personal information for longer than 1 year We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or store it in backup archives.

HOW DO WE KEEP YOUR INFORMATION SAFE?

 We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.  Our website is fully secured to ensure with SSL security, and our Payment page is fully PCI compliant. You should only access the Services within a secure environment.

 DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

WHAT ARE YOUR PRIVACY RIGHTS?

 In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. 

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section. If you have questions or comments about your privacy rights, you may email us at [email protected].

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

LIVE FOLKS, INC

El cangrejo, calle Eusebio A. Morales, edificio G37, 1st floor

Panama City, Republic of Panama 

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: 

https://www.livefolks.com/contact-us/.

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