Home >> Help center

Help

Welcome to our help center page for online customer support where we make available our Travel Agency policies and Best Business Practice. Beside our FAQ page here you can find more in depth information of what you should expect when doing business with LIVE FOLKS. We believe in clear, transparent and honest communication, we are certain one of these subjects may be of great knowledge to you in helping you making the best and right booking decision.

Booking Cancelled by us At LIVE FOLKS, we prioritize your safety and the smooth running...
Read More
Buyer and Booking Protection We guarantee that our tours and services are protected against malpractice,...
Read More
Claims and Compensations Benefits Best Business Practice and Consumer Protections As an UPBEAT JOURNEYS provider...
Read More
7/7 Customer Care and Support Enhancing the Travel Experience. We are the not just a...
Read More
Extra Bookings and Refund Protection Booking Protection — Extra Peace of Mind for Your TravelsAt...
Read More
Free Booking Rescheduling At LIVE FOLKS, we understand that travel plans can change. That’s why...
Read More
Free Tour Cancellation You might need to cancel your booking due to unforeseen situation and...
Read More
General Liability Insurance LIVE FOLKS maintains two separate liability insurance policies. The first is mandatory...
Read More
Secure your travel plans with guaranteed tours departure for an extraordinary journey. Explore the Panama...
Read More
Payment Protection At LIVE FOLKS, your online booking experience is fully secure from start to...
Read More
Private Group Tours & Exclusive Discounts Turn your next trip into a memorable group adventure...
Read More
Private Tours vs Shared Tours At LIVE FOLKS, we offer both Shared Group Tours and...
Read More
Trust and Safety We founded this company, where we help strangers that later becomes friends...
Read More